Compliance

Last updated: February 23, 2026

Regulatory Compliance

Last Reviewed: February 1, 2026

Licensing and Regulatory Status

Aurex Insurance Group operates as a licensed independent insurance agency under the regulatory authority of the Indiana Department of Insurance. We maintain all required state licenses and comply with applicable Indiana insurance statutes and regulations.

Consumer Protection

As a licensed agency, we adhere to Indiana's consumer protection requirements, including:

  • Clear disclosure of our role as an independent agency, not an insurance carrier
  • Transparent communication about how we are compensated (carrier commissions)
  • Protection of consumer personal and financial information
  • Fair and honest representation of insurance products and coverage terms
  • Compliance with anti-discrimination and fair lending practices

Data Protection

We comply with applicable data protection requirements, including:

  • Indiana's data breach notification law (IC 24-4.9)
  • Gramm-Leach-Bliley Act (GLBA) requirements for financial institutions
  • NAIC Insurance Data Security Model Law standards
  • Industry-standard encryption and access controls for personal information

Anti-Money Laundering

Aurex Insurance Group maintains procedures to detect and report suspicious activity in compliance with applicable anti-money laundering regulations and the Bank Secrecy Act as applicable to insurance transactions.

Complaints and Disputes

If you have a complaint about our services, please contact us directly. If you are unable to resolve a concern with us, you may contact the Indiana Department of Insurance:

  • Indiana Department of Insurance
  • 311 W. Washington Street, Suite 103
  • Indianapolis, IN 46204
  • Phone: (317) 232-2385
  • Website: www.in.gov/idoi

Commission Disclosure

Aurex Insurance Group is compensated through commissions paid by insurance carriers when policies are placed. The commission amount varies by carrier and product type. We are happy to disclose specific commission information upon request. Our recommendations are based on coverage suitability, not commission levels.